Credit and debit cards are powerful and efficient ways to put purchasing power in your pocket, but it’s also incredibly important that you use them safely and protect yourself from theft or fraud. To ensure your card is protected, always:
- Keep your card in your wallet or pocket – never leave it in an unsecure place.
- Memorize your PIN – don’t share it with anyone and don’t write it down to remember it.
- Sign the back of the card as soon as you receive it.
- Enter your card number manually on websites – the small amount of time it takes to re-enter the number rather than storing it is worth it for the extra peace of mind.
- Avoid entering card information via public or unsecured WiFi.
- Remember to make sure you’ve taken your card after paying at a store or restaurant.
- Destroy your old card when you receive a replacement.
Card Control for Debit Cards
Our Card Control feature within the Origin Bank mobile app gives you the ability to turn your debit card on and off. Simply log into the app, tap "More" and select Card Controls to freeze your card. Then you can contact us at a more convenient time to close your card and request a new card.
To freeze your card using Card Control, log in to the Origin Bank mobile app:
- Tap the More menu in the bottom right corner.
- Select Card Controls.
- Choose the card you’d like to manage and toggle the switch to Disable.