Worried About Data Security? Here's What You Should Know.

Origin Bank uses sophisticated technology to protect our data networks. But that doesn’t stop scammers and cheats from trying to steal information straight from the source: you.

Protecting your account ‒ and your money ‒ starts with simple, common-sense measures. 

Our Fraud Department has your back, but we need your help to stop scammers in their tracks. That’s why we’ve put together a few tips to protect your bank account and help you detect whether it’s been compromised.

  1. Stay vigilant. Get into the habit of monitoring your accounts. Check your balance every couple of days and look over your statements carefully for any strange activity. Small, unfamiliar transactions could be a sign that someone has access to your accounts. If something looks out of the ordinary or suspicious, reach out to Origin or contact our Customer Support Team at (888) 292-4037.
  2. Stay private. Remember that loaning out your bank card or logging into your account from someone else’s phone or laptop increases security risks. If you discover your card has been lost or stolen, contact the bank immediately ‒ don’t wait for the bank to alert you about suspicious activity.
  3. Stay proactive.  Account numbers and PINs provide direct access to your money, so keep them secret and safe. Origin will never ask you to share your PIN, online banking password, or one-time authentication codes – even if the request appears to come from a banker or customer service representative. For good password hygiene, experts recommend using a strong, unique password or passphrase for each account and enabling multi-factor authentication when possible. Random passwords or complex passphrases are much safer, especially when they include multiple characters or symbols. 
  4. Stay on guard. Scammers often impersonate banks and bankers by phone, text, or email, attempting to create urgency or fear to trick you into sharing sensitive information.  That’s why it’s important to never log into your account from an email link. Always type the bank’s web address into your browser manually to access the legitimate site, or use the bank’s official mobile application on your personal phone. Second, never log into your account through a public network like a coffee shop or library unless you’re using a trusted VPN or secure connection. Remember that Origin Bank will never call, text, or email you asking for your PIN, online banking password, or one-time security codes. If someone claims to be from Origin and asks for your codes or PIN, it’s a scam.
  5. Verify before you click or respond. From phony verification links to made-up “case numbers,” fraudsters often use fabricated details to create a false sense of legitimacy. Before you click or send a reply, contact your banker or call the number on the back of your card to make sure the message is really from Origin.

 

Want to test your fraud knowledge? See if you can stop the scam with Origin’s new interactive quiz, featuring real-life scenarios designed to put your skills to the test.

Take the quiz today, and remember to reach out to your Origin banker or contact our Customer Support Team at (888) 292-4037 at the first signs of a scam.